Packages

Broadband Packages

All packages benefit from unlimited usage, we do not restrict or traffic shape our transit network. Our backhaul provider Virgin Media do impose certain restrictions preventing users from accessing untoward areas of the internet, these restrictions are applied at carrier level and we have no control over these.


Value Package

  • Up to 10 Mbps download
  • Up to 2 Mbps upload
  • Suitable for light internet usage
    approx. 1-2 users

Standard Package

  • Up to 30 Mbps download
  • Up to 10 Mbps upload
  • Suitable for light moderate usage & streaming

Premium Package

  • Up to 50 Mbps download
  • Up to 10 Mbps upload
  • Suitable for heavy usage & streaming

Business Package

  • Up to 50 Mbps download
  • Up to 20 Mbps upload
  • Suitable for heavy internet usage
  • Includes Static IP Address for Business use
£24.99 inc. VAT per month
£34.99 inc. VAT per month
£44.99 inc. VAT per month
£54.99 inc. VAT per month

Whilst all efforts will be made to ensure you receive a service as close to the advertised speeds as possible, there may be circumstances where the delivered speed is lower. Therefore, customers in this scenario will be allowed to downgrade to the value package.


Phone Packages

Both of our VoIP phone packages offer substantial savings over standard analogue lines. Our telephony services allow you to connect your existing BT type phone into our network via an adapter, alternatively you can purchase a VoIP device that connects directly into your network.

Our call tariffs

01/02/03 Standard UK Landlines
UK Mobiles
084 / 087 / 09 / 118 – Service, Premium & Directory Enquiries
International Calls
  • Peak (6am-6pm) : 11.5ppm
  • Off-peak (6pm-6am) : Inclusive
  • Weekend : Inclusive
  • Peak (6am-6pm) : 11.5ppm
  • Off-peak (6pm-6am) : 11.5ppm
  • Weekend : 11.5ppm
  • Call Setup Charge : 5p
  • Service Charge : the amount per minute the organisation you are calling charge.
  • International call charges PDF

Evening & Weekend

Standard Features
  • Free evening & weekend calls to UK Landlines
  • Free voicemail
  • Keep your existing number
£6.00 inc. VAT per month

Unlimited

  • Free calls to UK Landlines & Mobiles anytime
  • Free voicemail
  • Keep your existing number
  • Business handset can be provided
  • Additional numbers available at £2.40 per month
£18.00 inc. VAT per month

Installation – One off charge of £129.99

A standard installation typically involves mounting an antenna to the outside of your property (typically a chimney stack where your existing TV antenna may be located) and running a black network cable down the outside of your building to bring your connection in to a pre-agreed location within the property where your current broadband router is to be sited. Please note you will need up to 3 spare plug sockets depending on the services ordered (1 for your antenna, 1 for your router & 1 for phone adapter). We can provide you with one of our approved routers on install, for an extra fee. If you choose to use your existing router, we will supply the log in information and a guide on how to connect it to the HERBS network.

Please contact us if you have any question regarding installation or feel that your installation may be more complex.