Service Status

Engineers are investigating a mains supply issue at the Whatborough Hill site, this is affecting service to customers on the north of the A47, as soon as the mains supply is restored your broadband service will automatically reconnect. We apologise for the disruption caused.

Active power cut in the Melbourne area, service will resume as soon as Nationa Grid have completed their works. Please do not reset your equipment.

Ongoing National Grid works are currently affecting one of our mast sites in the LE7 area, which may impact service across multiple postcodes. We have been informed that normal service is expected to resume by 3:00 PM today. We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding.

Service disruption in the Newbold/Owston area as a result of National Grid works - more information can be found here

Engineers have completed remedial works following storm damage, service in the South Croxton area is now restored.

We have been notified of a power cut affecting the Launde area. Service will automatically restore, please do not reset your equipment.