Service Status

HERBS Broadband
HERBS Broadband3 weeks ago
Service disruption in the Newbold/Owston area as a result of National Grid works - more information can be found here
HERBS Broadband
HERBS Broadband2 months ago
Engineers have completed remedial works following storm damage, service in the South Croxton area is now restored.
HERBS Broadband
HERBS Broadband2 months ago
We have been notified of a power cut affecting the Launde area. Service will automatically restore, please do not reset your equipment.

HERBS Broadband
HERBS Broadband2 months ago
We would just like to update everyone with the outage suffered on the morning of Saturday 28th September. Unfortunately National Grid carried out some scheduled works at the core of the network near Skeffington which we were not notified about prior to them starting. As a result we could only be reactionary to the outage. The outage was officially from 9:07am through to 2:34pm, our apologies for the disruption to service and we thank you for your patience during this unexpected incident.
HERBS Broadband
HERBS Broadband4 months ago
We are in the process of transitioning between support companies, our new support partner Libertas Networks Ltd will be providing support for all broadband related issues going forwards. All HERBS Phone faults may incur a small delay while services are migrated over from the previous provider. We greatly appreciate your patience!

Support Email : [email protected]
Support Phone : 0333 358 0250