Service Status

3 hours ago
Following works completed at the end of last week, the service is back to normal levels. Please contact the support team on 01476 500148 if you require assistance.
4 days ago
We are currently aware of an issue affecting our customers. This is causing impacted broadband speeds. We are currently looking into the issue and hope to have a resolution as soon as possible.
3 weeks ago
Dear HERBS Customer, we would like to make you aware of an issue affecting our Newbold Mast, this affects only a portion of our customers. Affected areas : Owston. We are investigating the issue and will provide an update as soon as we know more.
1 month ago
We are currently experiencing throughput capacity problems on our link between Skeffington and Whatborough. Our engineers are working on the issue and hope to have it resolved soon.
2 months ago
We have had confirmation of the power being restored to our Ladywood Mast. We will monitor to ensure no further disconnections take place.

If you have any further issues, please contact HERBS Support by email: support
2 months ago
Power to the site has been restored temporarily. We expect Western Power to restore power to site around 3pm.