Renewal

First Name (required)

Last Name (required)

House Name/Number (required)

Street (required)

Village/Town (required)

Postcode (required)

Landline Telephone Number (required)

Mobile Phone Number (required)

Your Email (required)

Company Name (if applicable)

Value Broadband

Upto 10 Mbps Download / 2 Mbps Upload Speed
£22.49 per month

Standard Broadband

Upto 30 Mbps Download / 10 Mbps Upload Speed
£31.49 per month

Premium Broadband

Upto 50 Mbps Download / 10 Mbps Upload Speed
£40.49 per month

Business Broadband

Upto 50 Mbps Download / 20Mbps Upload Speed
£49.49 per month

Evening & Weekend Calls

All evening and weekend calls are included in this tariff, non-geographical and premium calls are charged at the standard or advertised rate.
£6.00 per month

Unlimited Calls

All calls are included in this tariff, non-geographical and premium calls are charged at the standard or advertised rate.
£18.00 per month

Step 1

Once your renewal form is accepted and passed to the support team following initial survey to ensure you're eligible.

Step 2

The installations team will call you to book a suitable installation date and time (AM or PM appointment) and will organise a date to perform any necessary upgrades to your property

Please note, depending on your renewal a service charge may be required

Step 3

Following reciept of your renewal order, a support agent will be in touch to discuss the specifics, should an installations engineer be required to attend site they will contact you to arrange a time and date to complete the required works.

Step 4

Your service will start once the upgrade is complete, If we do not already have on from you, you will be emailed a digital direct debit form to complete and submit online. All service invoices will be emailed directly to you with the invoice date of the 14th of each month with collection by direct debit on or around the 24th. Any pro rata charges will be calculated and added to your first invoice.